Terms and conditions
The terms and conditions provided below explain the fair usage of our website and services provided by OwnEssays.com (hereinafter we, our, us, OwnEssays.com, www.ownessays.com).
OwnEssays.com website is owned and operated by Global Writing Solutions Limited, Unit 2A 17 F Glenealy Tower, Hong Kong, 999077. We offer online essay writing services and editing services to both individual and business clients in various parts of the world. We specialize in offering the following professional services:
custom essay writing
revision and rewriting
ChatGPT and Essay Writing at OwnEssays.com
ChatGPT is a novel AI approach used by many individuals for various purposes, including essay writing. We respect the new tendencies; nevertheless, OwnEssays.com team adopts a traditional approach to essay writing whereby all of the research, fact-checking, and editing are done by humans – professional writers and editors with at least 15 years of experience and a PhD degree in relevant subjects. We believe such approach is more reliable as ChatGPT still makes a number of errors and factual mistakes. We strongly advise not to submit the papers generated by AI as your own.
Communication between the Client and OwnEssays
When placing your order or communicating any of your order details, It is crucial to promptly respond to our requests and emails from our support team, and provide necessary information pertaining to your assignment. Such actions are needed order to ensure that the paper we produce meets your specifications. All instructions should be provided prior to the writers commencing the work on the project.
We value your privacy and will never share your personal information with writers or third parties. All data is kept confidential. Please do not share personal details with writers directly in any form (email, instructions, etc). All sensitive information should be provided through our support. You are fully responsible for any consequences of violating our service terms.
To purchase papers from OwnEssays.com, customers must follow these steps:
Provide clear guidelines, place an order, and make payment. Note that you may choose a an “advanced
writer” for your order or request a writer who worked on your previous assignments.
The assigned expert (professional writer) will begin working on your assignment.
You as the customer may ask for updates and discuss instructions with the assigned professional. If the wrong word count or academic level is specified, the customer may be asked for an additional payment.
The completed assignment is checked for plagiarism and delivered to the customer. We use Turnitin to
check all of our papers for plagiarism We guarantee plagiarism-free papers on any topic. Customers may also request a full plagiarism PDF report at the time of ordering or by contacting our Customer Support Team. Please note that NOT all plagiarism detection systems are accepted as reliable systems or proof of plagiarism by OwnEssays. Turnitin is considered to be a reliable system, while SafeAssign.com is not credible one as it often mistakes by flagging direct quotes and references for plagiarism. Handwritten notes are also not considered reliable proof of plagiarism.
The only text we check for plagiarism is the one produced by our own writers. Therefore, if your order is a continuation of a previous order, we will not be held responsible for plagiarism in your part of the text.
Customers may choose the most suitable deadline for their writing projects. Time frames range from 6 hours to 30 days. Visit the “Order now” page for more information. If customers wish to receive their orders before the set deadline, the price may change, depending on the new deadline requested.
OwnEssays.com guarantees timely delivery of papers.
Submitting a Refund Request
Customers may request a refund. Typically, requests must be made within 14 days of the deadline expiration. For any plagiarism claims, customers must provide a reliable plagiarism report by Turnitin that was made BEFORE the assignment was submitted to the University database.
We will revise your paper for free if the writer failed to adhere to the instructions or any part of the instructions as clearly stated in the document or email provided by you when originally placing the order. You will incur an additional charge for your paper if the original instructions were altered or any additional information added. A new order may be required if required information is provided after the assignment is completed or in progress.
If you wish to take advantage of a free revision, you must set a new deadline with your instructions. Please note that we need 24 hours to evaluate your revision request if we are unable to assign your preferred writer.
A Full Refund
Your payment will be refunded in full if you place the same order by mistake twice or we double charge you. Erroneous orders can be cancelled by contacting our support team as soon as possible. If we do not manage to find a writer for your order, you will receive a full refund.
The company does NOT guarantee grades since professors judge the content of papers differently and we have no control over the grading process. However, a customer can send a professor’s feedback to the Support Team. If writer overlooked any of the instructions, a free revision will be provided.
A full refund is not possible if the Customer did not verify the order on time (the countdown starts from the moment the order gets paid). In cases with late verification, the Writer should either receive the initial deadline or compensation for early delivery.
A Partial Refund
If you chose the wrong number of pages or words needed for your assignment, we can refund your money in part according to the number of words actually required.
Our editing team will evaluate the refund request to determine if there are any inconsistencies in the instructions or information you provided or if the details of the order do not match the materials sent.
The standard page provided by OwnEssays is considered 275 words; the length of an assignment (number of pages) is based on the number of words actually produced for you. Technical papers are an exception to this rule because these mostly feature calculations. Cost of the economics/ statistics/ math assignments are calculated as based on the complexity of the assignment.
If you require speaker notes for your PowerPoint Presentation, choose a relevant option when placing your order. These are available as a paid option.
Your Credit Card Data
We do NOT store your credit card data or have access to any other payment-related information. The only personal information we have is your email and your first and last name you provided when placing your order. Your payment is processed by the certified and regulated credit card processing companies who operate according to the applicable laws and strictly follow best practices and industry standards.
Your payment is processed by the legally authorized companies, mainly 2Checkout and Payoneer.